Legal information

Privacy Policy

Effective Date: July 2025

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with us through any platform.

1. Who We Are

RYCM is a nonprofit organization based in East Africa, dedicated to empowering refugee youth through education, leadership, mental health support, and livelihood initiatives. 

Email: info@refugeeycm.org
Website: www.refugeeycm.org

2. Information We Collect

We collect personal data from individuals when it is voluntarily provided, automatically gathered from your device, or required for legal or operational purposes.

A. Information You Provide Voluntarily:

  • Name, email address, and contact information (e.g., when subscribing to our newsletter or contacting us)
  • Donation/payment information (via secure third-party processors)
  • Responses to surveys, applications, or forms (e.g., program sign-ups, job applications)
  • Any additional personal information you provide in correspondence

B. Information Collected Automatically:

  • IP address and browser type
  • Device identifiers
  • Cookies and tracking data
  • Usage data (pages visited, time on site, referral links)

3. How We Use Your Information

We use personal information for the following purposes:

  • To operate and improve our website and services

  • To communicate with you about our work, campaigns, events, and impact

  • To process donations and issue receipts

  • To comply with legal obligations and internal policies

  • To respond to inquiries, feedback, or requests

  • To manage partnerships, volunteer relations, and beneficiary programs

We do not sell your personal information to third parties.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal grounds:

  • Consent: Where you have given us clear permission (e.g., subscribing to a newsletter)

  • Contract: To fulfill a contractual obligation

  • Legal obligation: To comply with applicable laws or regulations

  • Legitimate interest: To pursue our mission and operate effectively (e.g., communicating with our supporters)

5. Sharing Your Information

We may share personal data with:

  • Third-party service providers (e.g., payment processors, newsletter platforms, CRM systems)

  • Government authorities, when legally required

  • Partners and funders, only with your prior consent or in anonymized/aggregated formats

All vendors and partners are required to uphold strict data protection practices aligned with this policy.

6. Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion or correction of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction, deletion, or limitation of your data

  • Withdraw consent where processing is based on consent

  • Object to processing for marketing or legitimate interests

  • Request data portability (where applicable)

To exercise any of these rights, email info@refugeeycm.org.

8. Cookies and Tracking

Our website uses cookies and similar tracking tools to enhance your browsing experience, measure traffic, and provide relevant content. You can manage your cookie preferences in your browser settings or opt out where applicable.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware of such data, we will delete it promptly.

11. International Data Transfers

As an East African-based organization serving global supporters, your data may be transferred and stored in other countries. We ensure adequate protection of your data in line with applicable privacy laws.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of relevant East African Community jurisdictions pending RYCM’s registration. Any disputes shall be subject to the exclusive jurisdiction of competent courts within Uganda.

12. Third-Party Links

Our website may contain links to external websites not operated by RYCM. We are not responsible for their content or privacy practices. Please review their privacy policies before engaging.

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated on our website. The updated version will be indicated by an “Effective Date” at the top.

By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.